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QA and Web Engineer

31 years Web development, Single-page apps to 500K pages, membership and eCommerce, Product sales configurators, algorithms, interactive charts, Technical writer, Business plans, Instructor, Scrum Agile, Project Manager, Custom code and CMS

• Frontend CSS, HTML5, JavaScript, jQuery animation, Google API AWS, Video and Audio, SEO, Ecommerce, direct custom code or CMS WordPress Themes and Plugins, Apps
• Backend Shopify, MySQL, Apache, Linux admin, CDN (content delivery), Video, Cyber Security, PHP, CPanel
• QA JIRA, Sentry, GitHub, Invision, Ad hoc testing, Regression, cypress.io, testcafe automation, iOS and Android Apps, Responsive and cross browser design
• Remote access Recent 6 contracts using Zoom, Slack, Google Docs, mock-ups

Experience — Los Angeles

QA Manual Tester – contract – Supernovabrands — Singapore Sep 2020 to Jan 2023

QA Manager & Tech Writer — contract startup — Fly.me (closed) — Sep 2018 to Jan 2020

• Setup from scratch, to finished, QA automated site and hand off to client
• Created detailed bug reports at 20 times expected speeds
• Recognized by manager as best working relationship with code-developers
• Blockchain and AI - researched World-wide, online, active, ticket travel site
• Wrote Cyber Security report: Air Travel, Hotel transactions, Network
• Tech writing: business, legal and travel articles, delivered interactive charts, indexed documents and graphics – Excel, MS Word, Powerpoint, Photoshop
• Wrote legal Terms and Privacy docs plus editorial review for online eCommerce
• Maintained up-to-date, bug reports for Customer Service
• Tested deep complexity: 130,000 hotels worldwide, availability, bookings, maps, air ticketing, membership, iPhone and iOS, Android, Agile, cross browsers – a react site
• Regression, Smoke, Certification QA testing: JIRA, InVision, Slack, Zoom, GitHub

Instructor – Harbor College — Mar 2016 to Nov 2016
• Classes and interactive pdf handouts with current software versions, a first at Harbor

QA Automation Testing – Contractor for major site update agency – WMH ( 90% remote )
  July 2013 to January 2014

• Found forged reviews click fraud, extensive bug control with over 500 illustrated reports
• Tested Google Maps API, AWS, coupon online sales, product coupons algorithm, Python script automation weedmaps.com

Site Admin, LAMP Stack, sole coder – Social Media Video site (closed) 2006 to 2012

• Volunteer: Cross browser, SEO, documentation, terms, UI, site admin custom mods
• 20,000 videos, Redesigned code: search and sort, HD video streaming and encoding
• Quality control, file uploader, social Facebook, responsive and mobile design

Scrum Master — Registrar Admin — Project Manager — Instructor — online ads — Oversee.net (closed)
  Los Angeles — May 2004 to January 2008

• Scrum Master of 15 code-developers in 4 Agile teams for software updates Revenue.net, Domain Sponsor, Low Fares, Oversee.net (all closed) Nameking (sav.com)
• Inventor of original Kanban estimate feedback accuracy for Scrum time estimations
• Domain Admin Registrar support 2.5M domains – ICANN Tech disputes
• Video Content Manager – Livedigital (closed) 50,000 videos, created business plan, FAQ, Illustrated help and customer support
• Tech Writer – Linux & sales manuals, FAQ’s, legal docs and online Wiki support
• A/B Test PHP Lander – Coded custom interactive Taguchi landing creator for 128 page iteration tests
• Search Engine Optimization – SEO to improve ranking for Google and Yahoo
• Quality Assurance – AJAX, Perl, MySQL sites
• Instructor – Software Estimation, MySQL, Linux install, PowerPoint, Excel

Web Engineer — Contractor

• Egeli Gallery Achieved top 1st page SEO rank for Google and Bing keywords, Organic design, Google WebTools
• George Grosman Musician CSS, JPlayer, jQuery, JavaScript, eCommerce
• Smashpen Created eCommerce online app to allow musicians to sell music on their websites and keep the profits: CSS, JPlayer, JavaScript, server shell scripting
• Family Tree Custom code audio / video playback, responsive, mobile, cross browser, 1000 page site
• Produce Release Windows Server, WiFi, CMS, WordPress themes, Shell, CPanel, eCommerce, API, Video encryption, load balancing, Apache, Cyber Security
• Starship Simulator – online single page app, 80+ animations, 48 destinations, 5 Billion mission profiles, 38 Ship types, 80 videos, 50 audio tracks, charts, extremely advanced math, Google Maps API and the web largest, online VRML 3D world – Project began at nko.org in the Maui High Performance Computer Center.

Windows Admin — Internet Integration Akamai Technologies Cambridge, MA —
  10/99 — 12/00

• Integrator for client sites — Worldwide Akamai Content Delivery Network CDN, video streaming and server load balancing – Akamaization - Apache, Perl, Linux
• Window Engineer — PC Builder and support for 450 employees.

Software Product Manager — SGI Sales — Maya 3D Great Eastern Technologies
  Woburn, MA (now Salem, NH) — 1 to 9/99

IT support End of term – MIT – Massachusetts Institute of Technology
  Cambridge, MA — 1997

Student Center notebook support — Harvard Business School — Cambridge, MA — 1996

Leica Camera, US Camera Product Manager Rockleigh, NJ (1.5 years)
Leitz, Leica Schule Praktikant / Fotokina demo Wetzlar, Germany (1.5 years)
UPI & AFP Photojournalist & Fashion Paris France, Athens Greece, London United Kingdom (4 years)



Education

The City University, London, England — Diploma – B.Sc. Honors Music – Sound Eng. with classes at Guildhall School of Music, University of Surrey — Tonemeister, Guildford

Additional language and film classes in UCLA, USC and University of Hawaii



Software / Hardware list   * = Instructor

Windows * Mac Linux - Shell * Microsoft Office *   MS Project   PowerPoint *   Word *   Excel * Adobe   Creative Cloud   Premier Pro   After Effects   Media Encoder AdSense Agile & Scrum AJAX Animation and Simulation Apache Asana Audio and Sound design Content Management Copy editing Cost Estimation CPanel CSS Cyber Security Digital Rights DRM DNS Domain Admin Registrar DVD and blu-ray Authoring

AWS CDN ClickUp CMS Cross Browser design and testing eCommerce Facebook API FinalCut Pro Flowdock Git-Hub Google AdSense, API, AWS HTML5 ICANN Registrar InVision iOS and Android Apps JavaScript JIRA Joomla JPlayer jQuery Kanban Maya 3D MySQL * Music Composition Network Admin PC Build / Repair Photography Photoshop PHP Script Doctor - Entertainment

Project Manager QA Automation & Management Responsive Design RT (Request Tracking – bestpractical.com) Scrum Master Search Engine Optimization SEO Slack Static and Dynamic site creation TCP/IP * Tech Writing Video   ffmpeg, mencoder encoding   Adobe encoding and editing   Akamai streaming   VOD   Encryption VPN Web Analytics WebTrends WiFi setup and service Wiki Wordpress Zendesk Zoom

Languages: Advanced German, Basic French, Basic Italian

Originator of the term: "bounced email" in 1993, Marina del Rey offices of Softaware